Hello Again Peeps,
It’s been a few weeks, but I’m back with more drivel. So welcome to Sfaxian Tales, the Holiday Edition.
Yes, I took a weeks leave. Sort of. Left the Flotel on Sunday, flew back to the UK on Monday and arrived back out in Tunisia on the following Sunday for a load of meetings, finally getting back offshore today Tuesday. Whoopdebloodydo!
Still, may have been brief, but it was fun at home. I finally bought the new car. We visited a fantastic little hotel in Betys Y Coed. I spent a dodgy few hours in Cheshire Oaks Designer retail park. And I actually got to chill out for a few days.
Customer non Service
The flight home on Monday was fun…..not. Courtesy of my old Chums, Air France. I had a flight from Sfax to Tunis which left at 06.16am and got
into Tunis at 07.10am. My connecting flight to Paris was scheduled to leave at 12.30pm but there was an earlier flight at 09.10am. Are you following this?
With my fully flexible business class ticket clutched in my paw, I strode manfully upto the airfrance desk and asked if I could get onto the earlier flight. I have seldom seen a better display of complete disregard for customer care. No, said the man. Why not, I asked. Because you are on the 12.30 flight says he. Yes I know, but I have a fully flexible ticket and wish to get home earlier, s’il vous plait. Sadly, monsieur didn’t plait. To cut a long story short, he refused to even check if there was space on the earlier flight. In a fit of frustration, I demanded to see his supervisor. Sadly, he was the senior man on, so no joy there. After standing there for a good ten minutes harrumphing, clearing my throat and excusing myself, he was still steadfastly ignoring me. Not wishing to cause a scene, I am after all British, I gave in and went of for coffee. It was either that or thump the rude git.
The non Check In
I came back at around 09.15am. The intention was to check in and sit in the airfrance lounge, getting free coffee and a comfy seat. Sadly, there was no one there. Not a soul. I checked the info board and I was at the right desk. Indeed it was telling me I could check in now. It was still early, I suppose and as there was no-one there to moan too, all I could do was wait. The Check in closed at 11.35am for the flight, but no one arrived from airfrance to the check in desk until nearly 11.00am. I was fuming again. Even then, only one guy showed up and there was a huge queue by this stage, with me at the back. If you have ever worked in or visited an arab country, you’ll know that they can make an epic drama out of the simplest activity. So checking in around 100 Tunisians onto a flight is a nightmare. I seriously believed I would miss it as it got closer to 11.35am. I finally got to the front, just as another airfrance type strode up and opened the business class check in desk. By now there was no one waiting. Frustrated, I decided to express my displeasure. So, I gave her a good glaring at whilst wishing I could swear in French.
The Delay
Turned out, the plane was delayed. This meant when I finally arrived in Charles de Gaul, I had very little time to make my connection.
Consequently, I was frog marched, (no pun intended), through immigration and security to get to the gate for my connecting flight to Manchester. This, it seems, had to be done at a brisk trot with me juggling all my assorted hand baggage, tickets, passport, duty free, etc. We managed to find a roundabout route involving a lot of stairs, I noticed. I was convinced the normal route was more direct and quicker. Eventually, thoroughly rattled and a bit sweaty, I finally got to the gate. Sadly, once there, I was advised the Manchester flight was delyed by 2 hrs. I hate Air France.
Once I was back in a PROPER British AIRPORT, things were much smoother. My hire car was waiting for me and was an upgrade to a Mercedes M Class SUV. The traffic wasn’t too bad. I got home quicker than I expected and wasn’t savaged by the dogs. Excellent.
Home Sweet Home
Next day, I decided to visit Cheshire Oaks. Wifeys Birthday was looming, so seemed like a great place to pick up some pressies for her. Wasn’t sure what I was going to buy, but having heard so much about Cheshire Oaks, I was confident I would be inspired.
Well it was totally naff. I spent ages walking around, wondering what all the excitement was about? It’s a genuinely unpleasant place. My advice is DON’T GO THERE. I finally gave up and went into Chester instead. There, I found lots of things in no time at all. Better still, I managed a visit to my favorite pub. There, I had a very pleasant pint of Jennings Bitter and a huge and very tasty ham and pease pudding sandwich. That’s my idea of a successful shopping trip.
The Birthday
Wednesday was birthday day and Wifey had managed to secure a day off work. Have to say it wasn’t a very relaxed start to the day. In fact it was frantic. Early morning phone calls from overseas parents. Dogs escaping and trying to savage neighbours. Kids late for school and unable to find anything they needed. It was awful. Still, Wifey managed to handle them all whilst I lay in bed wondering what was going on, bless her.
The Feast
That night, I cooked a birthday feast and our neighbours came around to join us for dinner. Langoustine and scallops in a champaign sauce with
smoke salmon wrapped seafood rissotto. This was followed by honey basted duck, roast spuds, garlic and spring onion spinnach and red cabbage with cranberry. Not bad if I say so myself. The lot was completed with chocolate fudge cake and custard and accompanied with a plentiful supply of alcohol. Some Aussie Shiraz, some French Pouilly Fouse. Veuve Cliquot champers and some very nice dessert wine. All in all a good night, but a shockingly bad following morning. Must have been something I ate.
The New Car
Thursday I bought a new Car. Well, it was already ordered, but I signed the final paperwork on Thursday. Irritatingly, I won’t be here to collect it. Hence, on March 1st, Wifey collects a new BMW Z4 SE Roadster with lots and lots of toys. Full Satelite navigation, sequential manual gearbox, carver hi fi system. And cup holders. The dogs dangly bits on wheels. Sadly, by the time I get to play with it, it’ll be second hand as she’s planning trips upto Aberdeen and various other remote locations in it. Still, I am hopeful she wont be able to figure out the gearbox. so all will be well. The gears do have her worried. Hence questions like, “ if it’s a manual gear box dear, why hasn’t it got a clutch” Of course, I just look down condescendingly at her, smiling and shaking my head whilst thinking, “buggered if I know dear”. Anyway, with luck it’ll still be in one piece when I see it and with less than 10,000 miles on the clock.
The Ty Gwyn Hotel
And so to Betys Y Coed. Wifey booked us into the Ty Gwyn Hotel. Apologies for the spelling, but it sounds like that honestly. It’s an oldy worldy coach inn, just outside the village on the main road. It doesn’t look very imposing, but the beer is good and the food is fantastic. Oh and the rooms are cheap but very comfortable too. We were in a four poster room with very low ceiling beams and lots of character.
As for the beer, they had Brains Rev James, Tetleys Best and Mitchells Lancaster Bomber on handpull. Over the weekend, I sampled them all and they were all Fab. They also offer a small but very good wine list. The wines are not expensive but are well thought out. We tried a very good Zinfandel which was really rather pleasant. We enjoyed it so much, I am trying to order a case for home. As for their food. Wow.
The Menu
The first night, Wifey had a simple starter of melon and prawn Mari Rose followed by Thai Duck. Beautifully cooked and presented. As for me, I started with stilton stuffed mushrooms and followed with Welsh lamb wellington. Superb. Gillian is a pudding lover, usually deciding which pudding she is going to have before choosing her main course. However, despite the excellent selection, neither of us could manage dessert. So a coffee and a few more drinkies was the best we could do.
I can also recommend their very rare roast beef, ( especially with the local mustard in fresh baked bread), the smoked cod and poached eggs for breakfast and as for their lamb Joint! I expected to see the usual lamb shank on a bed of mashed potatoes. Instead, we got what looked like a whole lambs leg in a caramelised onion jus with a mash of swede, carrot and potato. Fantastic. Didn’t need to eat again for a week. A small crane was required to lift me from the dinner table and transport me to the nearest armchair to stagnate and digest. It was hog heaven.
The Return
However, its now back to the real, (unreal world) of work in Tunisia after all too short a break. The Flotel is still very pleasant and I’m sure I’ll soon get back into the swing of things. Due home again at the end of March when I hope to spend more time with the offspring. Our daughter made 14years last Sunday and whilst she got her pressies, I really want to take her out for a birthday tea. After all, as her Dad, I have to embarrass her at every opportunity these days. No, 1 son did very well on his school report, so that needs celebrating too. Of course, I also want to drive the new car and may have to sample more decent beer and food. In the meantime. Stay tuned for next weeks thrilling episode of life in a Tunisian Flotel
Cheers all
Graham
PS. A. huge and heary congrats to Clayton and Carolyn Thomson who did the deed and finally got marriied on Friday 11th. Best of luck peeps!
Sorry to hear about your customer non service experience. That was pretty dreadful. Honestly how are they still able to get many customers? Also seems you had a very lovely time with your wife on her birthday. Pretty sweet and thoughtful of you to make her birthday dinner.
That’s just the way I roll
However, its now back to the real, (unreal world) of work in Tunisia after all too short a break. Tunisia is a nice place but the experience here is quite questioning. Graham, what should we be expecting in the Flotel edition?
Life offshore in the Mediterranean
Okay Graham. Thanks, I look forward to this
Happy belated birthday to your wife ..you are a good man..I’m sure your wife count herself incredibly lucky to marry a man like you.. I love that sleek car..its nice
Wow, what a triple celebration after a frustrating airport experience. Wifey day off, birthday party, meals to be shared among loved ones and a new car. Graham, I will come over to visit once you have type of celebration again. Hope you wont send me parking?
Absolutely. Always room at the table
Wow, truly you daughter is lucky. Well I will be looking forward to the invite.
That New BMW Z4 got my eyes, it just too cute. Belated birthday to your wife. I know she will appreciate you daily. Fun all the way for the holiday.
What, its annoying to hear and witness such from customer care despite the stress of travelling. There is no place like home, sure your wife would be so happy to see you home. But Graham, where is our birthday Yummy yummy?????. Thanks for coming back on this platform with your interesting Sfaxian post, sure lots of editions are coming too. Thanks for this post.
Awww that’s terrible, been in the airport that early for the check in and still being one of the last, until the point that you risked loosing your fly.
The airport was a unpleasant experience but at least you got home safely. Happy b-day as well. The food and the atmosphere was very elegant to say the least.
Your wife returns the favor for your daughter’s birthday and that is admirable. You take care of her as she is taking care of you. A good couple in my eyes.
The experience here was off limit having a new car, the birthday party and the meal shared. So many activities to keep you on your feet.Wish to be part of these all.
I loathe companies that have a bad customer care service..it wouldn”t hurt if the guy had checked if there was space on the earlier flight.The man was completely out of line and you not causing a scene was the best decision..some things are just not worth it
The return, “its now back to the real, (unreal world) of work in Tunisia after all too short a break.”… Graham explain, so how long do you expect a vac should take?
“if it’s a manual gear box dear, why hasn’t it got a clutch”…a smart wifey you’ve got your self I love your response.
My advice is DON’T GO THERE (Cheshire Oaks). A times, it is quite disappointing after hyping a place just to get there and its otherwise. I feel that advice…
Though it belated birthday but I wish your wifey a very good birthday and more blessings. I hope she had lot of fun as she turned a year older.
I can now understand why you have such disdain for Air France. Your experiences with them haven’t been the best.
I can’t stand bad customer service. It’s sad you couldn’t get to talk to someone senior to be able to get the earlier flight. It beats the whole point of having a flexible Business Class ticket.
And one wonders why Air France keeps losing customers. They should work on how they treat their customers!
It can be frustrating when your flights keep getting delayed yet you are so eager to get home. It’s a good thing you were able to keep your cool and maintain your patience….sort of haha.
From the looks of it Cheshire Oaks does look like a decent place. I guess it is safe to say ‘all that glitters is not gold.’
The honey glazed duck got my stomach rumbling. I can’t remember the last time I had such a dish.
The New BMW is an absolute beauty. You have a great taste in cars.
I’m in love with your style of writing. It’s like I am actually there with you being narrated to.
Pass my congrats to Clayton and Carolyn Thomson on their marriage. I wish them all the best in marriage life 🙂
I wonder what you bought as the present. Whatever it is I’m sure it was special.
Wifey was happy for what you go her.I’m sure you didn’t disappoint her with your choice of gift. Your new car is so sweet looking, really nice.
Next time please invite me to the feast. The Honey Glazed Duck looks more than yummy. Feel like devouring it now.
I really want to take her out for a birthday tea. Graham but why tea and not celebrate her?
Sorry for not getting free coffee and a comfy seat as you thought, delay in flight can be frustrating even in this case that no one if available to even welcome you or give you reasons why you are in an empty lobby. Sorry Graham